Through our membership of the European Passenger Federation (EPF), we passed on our concerns to our EPF reps for the first high level meeting held with the new Eurostar on the 19th of January. EPF sent reps from the UK, Belgium, France and the Netherlands. Eurostar have acknowledged that they needed better contingency plans to deal with the large number of passengers affected at times of major disruption. They also seem to be making some progress with plans to introduce better through ticketing arrangements between the UK and European stations not directly served by Eurostar. For example, German Railways (Deutsche Bahan) have recently re-introduced through ticketing on Eurostar from London to and from German destinations. Unfortunately, there is still no commitment to re-introduce services from Ashford and Ebbsfleet in Kent. You can see a summary of the meeting notes at

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